Do you need custom software to improve the functionality of your
enterprise technology initiatives? Are you getting a suitable return on
your business software investment? Are your customers or suppliers
complaining that they can't do business with you via the Internet
because of problems with inaccurate or missing information, data not
available when it is required (or not available in the correct format),
or your software is simply too confusing to use? GSC can help!
Don't wait for your competition to snare your valuable customers
because they have a superior business software solution. Our
professional custom software consultants can help you define efficient
business processes that can improve your operational efficiencies along
with time and money. Equally important, our custom software designers
will help you evaluate business practices and software solutions
designed to increase customer loyalty and improve customer retention.
If you are serious about your business and eCommerce software then you
should consider
software consulting, software design, custom software development or a
custom software solution from GSC.
Our software designs include detailed use cases modeled in UML, easy to
understand user interface prototypes, complete database models,
and implementation test plans. Our database development includes a data
model, data dictionary, database normalization, and embedded
stored procedures and triggers for maximum custom software performance.
Web Software and Database Development
Is your business struggling in these difficult economic times? Are you
looking for ways to decrease costs while increasing customer loyalty
and employee performance? GSC can help you find ways to make your
business more profitable by utilizing strategically designed custom web
software to automate standard and or specialized business functions.
Our custom software design experts can guide you through the tasks of
selecting business processes that are suitable for service via the web,
assist with corporate branding, navigation and presentation strategies,
design the necessary supporting databases, and identify any necessary
software integration links.
Once the design is complete our database development team will
construct and optimize the supporting databases, and our custom
software developers will build the custom web pages
required to support your application. GSC employs a modified RAD (Rapid
Application Development) methodology focused on execution of short term
development sprints. This segmented development approach allows us to
build rapidly while controlling quality and scope creep. Our
custom software is subjected to rigorous testing throughout the
software development process and our clients are encouraged to
participate in
unit testing as the software is being built.
eCommerce Development and Custom Programming
If your current business software solution lacks an eCommerce software
interface, or if you simply need a new eCommerce software solution,
GSC can help. Our experienced internet software consultants will help
you evaluate your eCommerce software requirements and select the
appropriate eCommerce software tools, and if your requirements are so
unique that a suitable eCommmerce software solution can't be located,
then GSC can provide the eCommerce software design and custom eCommerce
software development services required to build the product.
We can work independently, or if you prefer, work with your existing
staff to develop an effective eCommerce software solution engineered to
your exact needs,and best of all, we deliver full source code with all
of our completed custom e Commerce software solutions. Let us show you
how to use your web site to improve operational efficiencies and
increase customer satisfaction and loyalty. Whether you are looking for
a simple
shopping cart solution or a complex database driven website, our custom
software development team can build an eCommerce solution for you.
GSC provides custom eCommerce software for Windows and Open Source
platforms and we work with all relational database engines.
Database Development and Database Application Development
In addition to custom software development for business applications,
GSC also provides database application development and web database
development services using the latest PHP and .NET application
development methodologies and web database design tools for MSSQL,
Oracle, MySQL, and Access databases. We use the latest software
development technologies including PHP, C#, .NET, ASP.NET, and VB.NET
to insure that your custom database software will achieve maximum
reliability and performance.
GSC
database consultants will work with you to create an optimum database
design and work with our database programming staff to create a quality
custom database solution that meets and or exceeds your enterprise
requirements. The entire database application development process will
be
monitored by our project management and quality control team, and GSC
provides a development test bed so our clients can participate in each
stage of the development process. GSC database integration personnel
can also help you integrate existing custom database software with your
eCommerce or business web site.
GSC takes our customers seriously and considers them as our business
partners. Our custom application software development is based upon
the latest technologies available and our custom business software
solutions are designed to meet the exact needs of the customer. We
develop
custom business software solutions for a wide variety of industries and
applications, and can build a custom business software application for
you.
We have designed and developed hundreds of custom software applications
for our business partners. We
specialize in the design and development of efficient, cost effective
custom business software solutions that will improve the operating
performance of your company, and if your looking for an Internet
presence, our custom eCommerce Software solutions can put your business
on
the world wide web. Let us show you how our custom programming and
custom software development services can benefit your company.
Does Your Business Really Need Custom Software?
As a software development company, we receive custom software requests
on a daily basis. In some cases these requests are well presented
and clearly indicate the need for a unique, non-existent software
product. In many cases, however, the requester is seeking a custom
software
solution to perform functions that could be addressed by existing
software already in their possession readily available for licensing or
purchase. In these cases custom software is clearly a waste of time and
money.
The following process can help you define your software requirements and
help you determine if custom software development is suitable for your project:
What are your software objectives: This should be a high level
definition of what you want the software to do for you. These
objectives should be
broad in nature and not attempt to address how the task will be
accomplished, but rather to categorize what needs to be accomplished.
Examples of software objectives could include: records retention for
electronic storage and archival of office records, or software to
control
routing on an automated warehouse conveyor system. Once the major
objective has been defined, sub-tasks should be added to the
definition.
For example, records retention system must support multiple inputs such
as scanning of documents, electronically saved documents, fax images
routed from fax server, email received, etc. An example for the
conveyor system would be that the software must be capable of
transmitting and receiving programmable controller messages, software
must operate in 'real time' mode while the conveyor is in motion, etc.
Once the list of requirements has been completed, priorities should be
assigned (must have, should have, could have, wish list) and the list
should be reordered by priority.
Define the user audience: Who will be using the software? Users
could be humans who would directly interact with the software,
computers that would interact through automated or server processes, or
both. Once the users are identified the definitions should be expanded
to describe how the users will interact with the software. A human user
might connect to the software locally on your interior network,
remotely via the Internet, or
both. Computer processes could be local or remote and could represent a
standalone process (such as a monitor / email notification service) or
a process that interacts with other computers or users. You will also
need to identify the various levels of users: system administrator,
management, supervisor, staff, etc.
What are the security requirements: Security is a significant
issue when planning custom software development and an entire article
could easily be devoted to the subject. As such, and in the interest of
brevity, we will only touch on some of the key issues here. First, will
the software require user level security (manager, staff, etc.)? Is
user level security adequate or will your software require security
restrictions at the individual user level? If you intend to allow
web-based users, will there be a public group (anyone) and an
administrative (internal to your organization) group?
Will SSL secure transmissions be required? Are there other security
requirements that might limit your options on how the software is used
or
where the software is hosted? Accurate security requirements are an essential element of any software design.
Gather sample reports: The reports may represent copies of
existing reports or renditions provided by the software users as wish
list items. These reports can be used as the basis for a preliminary
database requirements list and should be ordered in must have, should
have, etc.
fashion. The information can be used to formulate a data dictionary
that will be useful in evaluating packaged software or, if custom
software is required, this will provide a foundation for the database
development effort.
Inventory your environment: Determine which operating systems
(if any) are currently in use at your organization. If possible, try to
get the actual version numbers such as Windows Server 2003, HP/UX Unix
11.0, Red Hat Linux ES4, etc. Do you have access to other OS licenses
not currently in use? What databases are installed / available? Is
there a web server available? What software packages are currently
installed and is
source code available?
Now that you have some basic functional requirements, you should be
able to determine if you really need custom software development. The
initial step is to compare your requirements to the capabilities of the
software that you already have in your possession. In some cases you
will
find that you already have the tools necessary to accomplish your
goals. If not, you should conduct an Internet search for a software
product using
key words from your software objectives definition (such as document
retrieval software). If you find something that looks like it could fit
your
needs you can then check the software capabilities against your user,
security, reporting, and OS requirements. You may also be able to
download an evaluation copy of the software or arrange for a
demonstration by the vendor.
If you don't find what you are looking for then it's time to contact a
professional custom software development company like GSC. After all,
you now have the information they will require when helping you develop
your unique software solution.
Software Consulting
Problem identification and resolution is often a difficult task for
busy executives. In many instances it is advantageous to have the
assistance of a knowledgeable, unbiased software development company
experienced in business software design. GSC has helped numerous
organizations identify and resolve complex business problems. GSC
consultants have hands on experience in a wide variety of environments
ranging from large automated warehouses to sophisticated customer
contact centers. Our software design and software development teams
have years of experience in custom programming and application software
development. We can help you identify and resolve problems with your
business processes, information systems, or technology utilization.
GSC's consulting methodologies include, but are not limited to, the following:
Define the problem: Businesses often treat symptoms instead of
addressing the actual cause of a problem. For instance, a high
abandonment rate in the customer service contact center might be
perceived as a shortage of personnel when the actual problem could be
related to other factors such as poor system response, necessary
information not readily available, incorrect information displayed or
in wrong sequence, employees at fax machine,
etc. Our experience and focus allows us to zero in on the real issues
causing the problem and our software consultants can recommend the
appropriate business software solution.
Quantify the problem:
Knowing the source of a business problem is not enough. Proper problem
resolution requires an in depth understanding of the effects of the
problem, either in terms of value (dollars) or opportunity. Problem
resolution decisions should always be based upon some tangible benefit
such as increased profits, improved customer loyalty, or some other
strategic objective. To accomplish this you will need a reasonable idea
of the
cost/value of the problem. GSC has performed cost/benefit studies for many of its clients.
Identify a solution: After the nature and scope of the problem
have been identified, it is time to evaluate and select a methodology
for resolution. In some cases the cost/benefits might outweigh the
problem, in which case the decision will be easy: do nothing. In most
cases, however, this is where an experienced consultant can be most
beneficial. GSC can assist you in the evaluation and selection of
software solutions, technology and hardware solutions, and process
enhancement strategies. GSC's broad based experienced allows us to
identify which solutions will be most appropriate for your business
problem. GSC can also assist with software design, custom software
development, software integration, and custom eCommerce software
development services.
Implement the solution: Change within an organization is never
easy. That is often why the problem existed in the first place. Custom
business software solution implementation requires diligent, systematic
management to succeed. Proper planning and precise timing are necessary
to guarantee ongoing
business operations during implementation. GSC's services such as
project planning and management, design review, product acquisition,
installation, testing, and training will help insure the success of your project.
Contact GSC today to discuss your software development requirements!